Faqs

General

  • Where can I purchase

    Directly at our showroom or through our online shop.

  • What is the warranty of avantopool?

    Limited three-year warranty.

  • What is the delivery cost?

    Delivery cost depends on size of the shipment and destination. Free shipping for orders above 350€.

  • What is the lead time?

    Lead time is typically 3-15 working days.

  • Where are the pools manufactured?

    Our pools are manufactured mainly in Finland.

  • Are the pools costumizable?

    Yes, Kinos and Kinos Plus. You can customize panels and lid by UV printing (logos/color etc.)
    Hanki and Kide: You can customize the Hanki lid by UV printing or taping.
    An extra fee applies to customization.
Directly at our showroom or through our online shop.

Technical

  • What is the temperature range?

    Kinos and Kinos Plus: from 4 to 38°C.
    Cooling and heating unit with Hanki and Kide: from 4 to 40°C.

  • What is the cooling speed?

    Kinos and Kinos Plus: 4-5°C per hour.
    Hanki and Kide with the cooling and heating unit: 7-9°C per hour.

  • How can I fill and empty the pool?

    With a water hose and a submersible pump.

  • What is the required fuse size?

    10A.

  • Can an Avantopool be placed outdoors?

    Kinos and Kinos Plus: Yes, when fully protected from the weather (for example glazed terrace/balcony).
    Hanki and Kide with cooling and heating: Yes.

  • Can the cooling and heating unit be installed inside a box (or similar cover)?

    No, because the unit requires sufficient ventilation.
Kinos and Kinos Plus: from 4 to 38°C.
Cooling and heating unit with Hanki and Kide: from 4 to 40°C.

Cleaning

  • How can I keep the water clean?

    Always take a shower before entering the pool.  
    Clean the filter weekly and change the filters every 2-6 months depending on the usage.
    Change the water every 1-3 months (Kinos and Kinos plus) and every 3-7 days (Hanki and Kide).
    In heavy use we recommend adding ½ teaspoons of chlorine weekly.

  • How can I empty the pool to do a proper cleaning?

Always take a shower before entering the pool.  
Clean the filter weekly and change the filters every 2-6 months depending on the usage.
Change the water every 1-3 months (Kinos and Kinos plus) and every 3-7 days (Hanki and Kide).
In heavy use we recommend adding ½ teaspoons of chlorine weekly.

Usage

  • What are the benefits of cold water?

    Speeds up muscle recovery; relieves pain (e.g. joint pain); lowers stress; and improves resilience; improves immunity; improves sleep quality; refreshes and releases “happy hormones” (endorphins) and activates brown fat, among other benefits. Learn more.

  • Can I add ice cubes into Avantopool?

    Adding ice cubes is forbidden, because the machine may freeze. The water temperature is controlled electronically via touch screen. 
Speeds up muscle recovery; relieves pain (e.g. joint pain); lowers stress; and improves resilience; improves immunity; improves sleep quality; refreshes and releases “happy hormones” (endorphins) and activates brown fat, among other benefits.